Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including your email address, username, profile information, and payment details when you create an account or make purchases.

AI Interaction Data

When you interact with our AI companions, we collect and process your conversations, preferences, and interaction patterns to provide personalized experiences. This includes:

• Chat messages and conversation history
• Character preferences and interaction choices
• Usage patterns and engagement metrics
• Content you generate or upload

Technical Information

We automatically collect technical information about your device and usage, including:

• IP address and geolocation data
• Browser type, version, and language settings
• Operating system and device information
• Usage statistics and performance data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: Provide AI companion interactions and maintain your account
• Personalization: Customize AI responses and recommendations based on your preferences
• AI Improvement: Train and improve our AI models with anonymized conversation data
• Payment Processing: Process transactions and manage your virtual currency
• Communication: Send service updates, technical notices, and support messages
• Marketing: Send promotional offers and product information (with opt-out options)
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Analytics: Understand usage patterns to improve our services

AI Training and Data Usage

To improve our AI companions, we may use anonymized and aggregated conversation data for model training purposes. This data is stripped of personally identifiable information and cannot be traced back to individual users.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: With trusted third-party service providers who assist our operations (payment processors, cloud hosting, AI infrastructure)
• AI Processing: Anonymized data may be shared with AI service providers for model improvement
• Legal Requirements: When required by law, court order, or to protect our rights
• Safety and Security: To prevent fraud, abuse, or harm to users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

International Data Transfers

As a global service, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions where applicable.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Account Data: Retained while your account is active and for up to 3 years after account deletion
• Conversation History: Retained for up to 2 years for AI improvement and service optimization
• Payment Information: Retained as required for tax and accounting purposes (typically 7 years)
• Marketing Data: Retained until you unsubscribe or request deletion

You can request deletion of your data at any time, subject to legal and legitimate business requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information ("right to be forgotten")
• Portability: Request your data in a portable format
• Restriction: Request limitation of how we process your information
• Objection: Object to processing based on legitimate interests or direct marketing

GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority.

CCPA Rights (California Users)

California residents have the right to know what personal information we collect and how we use it, and can request deletion of their personal information.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized AI interactions.

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality and security
• Analytics Cookies: Help us understand how users interact with our AI companions
• Preference Cookies: Remember your settings and customization preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our AI features.

8. AI-Generated Content and Data Processing

Our AI companions generate responses based on patterns learned from large datasets. While we strive for quality and appropriateness, please be aware that:

• AI responses are not guaranteed to be accurate, appropriate, or suitable for all situations
• Generated content may contain biases present in the training data
• We continuously monitor and improve our AI systems to reduce harmful outputs
• User feedback helps us enhance the quality and safety of AI interactions

We implement content moderation and safety measures, but cannot guarantee that all AI-generated content will meet individual expectations or standards.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us using the information below:

Last updated: December 2024. We may update this Privacy Policy from time to time. Significant changes will be communicated to users via email or platform notifications.